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Family Moments

Eligibility

Use our checklist to see if you are eligible to qualify for a free Air Source Heat Pump and Bill Support Programme

All offers of support are subject to survey, eligibility checks and subject to terms and conditions.

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You will be eligible for support for this programme
if you meet all THREE criteria below.

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Be in receipt of a means
tested benefit such as: 

  • Income based Jobseekers Allowance (JSA)

  • Income related Employment and Support Allowance (ESA)

  • Income Support

  • Pension Credit Guarantee Credit (PGGC)

  • Pension Credit Savings Credit (PCSC)

  • Universal Credit (UC)

  • Housing Benefit

  • Child Benefit

OR

  • Your total household income from all sources is under £31,000

  • You meet a combination of these criteria:

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  1. Live in a Low Super Output Area (LSOA) or a Data Zone 1-3 (England, Wales, Scotland)

  2. Your household receives a Council Tax reduction (low income)

  3. Your household is vulnerable to living in a cold home as identified in the NICE guidance

  4. A child who lives in your household receives free school meals due to low income

  5. Your household was referred under a Local Authority run scheme

  6. Your household was referred to the Local Authority for support by your energy supplier or Citizens Advice for struggling to pay for energy bills

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Please note combination 1 & 3 cannot be used together. 

You have an NHS referral confirming someone in your household has a severe and/or long-term health condition that could be severely impacted by living in a cold home.

This may include:

  • A cardiovascular condition,

  • A respiratory disease,

  • Limited mobility, or

  • Immunosuppression.

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Qualify for
bill support

You must have one of these: 

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Someone in your household has a chronic health
condition

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OR

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A child who lives in the household who is in school
years 3 to 7 and receives free school meals

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OR

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Someone in your household is over 70 years of age

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Property must be eligible

  • You own and occupy your property 

  • You privately rent your property and have approval by the landlord to apply

    • You do not have and never have had a Gas Boiler or Air Source Heat Pump

  • You’re living in a property with an electric credit meter or smart meter

  • An Energy Performance Certificate (EPC) of the property before an installation confirming a rating of E, F or G.

Don’t miss out on your chance to apply

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