Eligibility

All offers of support are subject to survey, eligibility checks and subject to terms and conditions.

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Householder Eligibility:

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A member of the Eco Help to Heat Group due to receipt of one of the following benefits:

• Income based Jobseekers Allowance (JSA)

• Income related Employment and Support Allowance (ESA)

• Income Support

• Pension Credit Guarantee Credit (PGGC)

• Working Tax Credit (WTC)

• Child Tax Credit (CTC)

• Universal Credit (UC)

• Housing Benefit

• Pension Credit Savings Credit (PCSC)

• WHD Core Group recipient

• Child Benefit with income and household composition within the following limits:

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Or

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Living in a household verified through the ECO Flexible eligibility route due to:

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• Route 1: Your total household income from all sources is under £31,000
   

• Route 2: You meet a combination of these criteria:

  • Live in a Low Super Output Area (LSOA) or a Data Zone 1-3 (England, Wales, Scotland)

  • Your household receives a Council Tax reduction (low income)

  • Your household is vulnerable to living in a cold home as identified in the NICE guidance

  • A child who lives in your household receives free school meals due to low income

  • Your household was referred under a Local Authority run scheme

  • Your household was referred to the Local Authority for support by your energy supplier or Citizens Advice for struggling to pay for energy bills
     

• Route 3: You have an NHS referral confirming someone in  your household has a severe and/or long-term health condition that could be severely impacted by living in a cold home. This may include:

  • A cardiovascular condition,

  • A respiratory disease,

  • Limited mobility, or

  • Immunosuppression.

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AND, either:

• Someone in your household has a chronic health condition

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Or​

• A child who lives in the household who is in school years 3 to 7 and receives free school meals

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Or

• Someone in your household is over 70 years of age

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AND

• You are a homeowner

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Or

• You privately rent your property and have approval by the landlord to apply

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Property Eligibility:

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Your home is not heated by mains gas.

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AND

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You’re living in a property with an electric credit meter or smart meter

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AND

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An Energy Performance Certificate (EPC) of the property before an installation confirming a rating of D, E, F or G for homeowners or E, F or G for private tenants.
 

Please note: Confirmation of eligibility for support is at the absolute discretion of the Connected for Warmth scheme.